Refund policy
Refund Policy
We have a [30-day] return policy, which means you have [30] days after receiving your item to request a return.
To be eligible for a return, your item must be:
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In the same condition that you received it
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Unworn or unused
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With tags (if applicable)
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In its original packaging
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With proof of purchase
Non-returnable items
Certain items cannot be returned, including:
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Gift cards
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Downloadable/digital products
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Personalized or custom-made items
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Final sale items
If you have questions about a specific item, please contact us at [sparknspark98@gmail.com].
Return Process
To start a return, contact us at [sparknspark98@gmail.com].
If your return is accepted, we will send you instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
Damages & Issues
Please inspect your order upon delivery and contact us immediately if:
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The item is defective
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The item is damaged
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You received the wrong item
We’ll evaluate the issue and make it right.
Refunds
Once we receive and inspect your return, we’ll notify you if the refund is approved.
If approved, you’ll be automatically refunded to your original payment method within [5–10 business days]